Right of withdrawal
If you are hiring as a consumer, you have the right to withdraw from this contract within a period of 14 calendar days without the need for justification except in the cases established in the regulations of users and consumers (by way of illustration and exhaustive, withdrawal is not allowed for reasons health or hygiene in sealed products, or those clearly personalized products, etc.). The withdrawal period will expire 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the goods or in case the goods that make up your order are delivered separately, to the 14 calendar days from the day that you or a third party indicated by you, other than the carrier, acquired the material possession of the last of those goods.
In order to exercise the right of withdrawal, you must, within the established period, notify the seller of your decision to withdraw from the purchase through the form for this purpose that is attached with the order shipment. The user also has the option to electronically fill out and send the model withdrawal form or any other unequivocal statement (postal or electronic mail) through the website and through the contact forms. The seller will notify you without delay on a durable medium (for example, by email) of the receipt of such withdrawal.
The returned order must be delivered to the address indicated by the seller, together, where appropriate, with the invoice issued and you must bear the direct cost of returning the product. The products must be in perfect condition, have not been opened or used and keep their original seal or packaging and the manuals, accessories or promotional gifts included in your case.
Consequences of withdrawal
In the event of your withdrawal, we will refund all payments received from you, including delivery costs (with the exception of additional costs resulting from your choice of a different delivery method than the least expensive delivery method. that we offer) without any undue delay and, in any case, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract.
We will proceed to make such refund using the same payment method used by you for the initial transaction. Notwithstanding the foregoing, we may withhold the refund until we have received the goods, or until you have presented proof of their return, depending on which condition is met first.
The products must be in perfect condition, have not been opened or used and keep their original seal or packaging and the manuals, accessories or promotional gifts included in your case.
You will only be responsible for the decrease in value of the goods resulting from handling other than that necessary to establish the nature, characteristics and operation of the goods.